A valid credit card is required to guarantee your reservation. You can choose to enter your credit card details on a secure server or you can send them to us by fax.
Credit cards will only be debited if one or more of the following conditions occur.
Advance Purchase Room types - All advance purchase room types are fully prepaid and non refundable
You will be required to acknowledge that you have read the above prepayment and cancellation policy when making your reservation.
Cancellations more than 7 days prior to arrival - No Charge
Cancellations less than 7 days prior to arrival and No Shows - Full stay charged
Peak Season - August, Bank Holidays, Rugby Internationals, Scottish Golf open, New year - In the event of a no-show or cancellation within 14 days of arrival the full amount will be charged.
Please note during the month of August and special events such as Hogmanay, a first nights non-refundable deposit will be taken on the day of booking. The full amount will be charged 14 days prior to arrival.